Legal
Last updated: February 10, 2026
BookSmart offers subscription plans for its booking management service. This Refund Policy explains how refunds and cancellations work when you pay for a paid plan.
The free plan does not require payment. There are no charges to cancel or refund.
You may cancel your paid subscription at any time. Cancellation stops future charges. You will retain access to paid features until the end of the current billing period; no partial refunds are given for unused time within that period.
If you believe you are entitled to a refund (for example, due to a billing error or a significant service issue), please contact us using the contact options on our website. We will review requests on a case-by-case basis and, where appropriate, process refunds in accordance with applicable law and our payment processor's terms.
Refunds, when granted, will be issued to the original payment method within a reasonable timeframe determined by our payment provider.
For refund requests or questions about this policy, please contact us through the contact options on our website.